🧳 Before you leave

  • Make sure you are connected (Wifi or 4G/5G) before downloading your eSIM.
  • Scan the QR code from the camera or from Settings / Network & Internet / SIMs / Add SIM then Set up an eSIM. Then click on Set up when prompted.
  • In Settings / Network & Internet / SIMs , click on your usual SIM and uncheck “roaming”.

🛬 Arriving at your destination

  • Exit airplane mode. If you are asked for a PIN code, enter 0000.
  • Go to Settings / Network & Internet / SIMs , tick the new eSIM, a “Set your SIM preferences” menu appears, click “Get started”, rename the eSIM (optional) then click “Next”. In the “Set your primary SIMs” screen, click on “Mobile data” and choose the new eSIM in place of your usual SIM, then “Done”.
  • Click again on the new eSIM on the next screen and activate Roaming.
  • During your trip, you can track your data usage. If you received a link in the e-mail with your eSIM, you can click on it to track your consumption.
  • Otherwise, you can track your usage in your eSIM’s settings (Mobile Service / Abroad over period).

🛫 On your way home

  • In Settings / Network & Internet / SIMs , uncheck your eSIM to deactivate it, then click on your eSIM, and then on “Delete eSIM” to remove it permanently.